Privacy Policy
Relieve AI
Relieve AI LLC
Effective Date: May 27, 2026
Last Updated: May 27, 2026
1. Introduction
Relieve AI LLC (“Company,” “we,” “us,” or “our”) operates the Relieve AI mobile application (the “App”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App on iPhone, iPad, Mac, and Apple Watch.
Relieve AI is designed as a privacy-first, on-device AI platform. The vast majority of data processing occurs entirely on your device and never leaves it. We are committed to protecting your privacy and being transparent about our data practices.
By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
2.1 Information Processed Locally on Your Device
The following data is processed and stored exclusively on your device and is never transmitted to our servers:
- Conversations and Messages: All chat history, AI-generated responses, and conversation metadata are stored locally using Apple’s SwiftData framework.
- AI Model Files: Downloaded language models (GGUF format), image generation models (CoreML), and audio transcription models (Whisper) are stored in your device’s local storage.
- Knowledge Base Documents: Documents you import (PDF, TXT, Markdown, CSV, code files) are processed, chunked, and embedded entirely on-device.
- Generated Content: Images generated via on-device Stable Diffusion and animated videos are stored locally.
- Agent Configurations: Custom AI agents you create and their configurations remain on your device.
- App Preferences and Settings: Language preferences, model selections, and feature toggles are stored via UserDefaults on your device.
2.2 Information Collected Through Third-Party Services
The App interacts with the following third-party services only when specific features are used:
- Apple App Store (In-App Purchases): When you subscribe to a paid plan, Apple processes your payment. We receive a transaction confirmation but do not receive your payment details (credit card number, billing address, etc.). Apple’s privacy policy governs this data: https://www.apple.com/legal/privacy/
- HuggingFace (Model Downloads): When you download AI models, the App connects to HuggingFace’s public repositories to fetch model files. HuggingFace may log standard server access information (IP address, request metadata). No authentication or personal data is sent. HuggingFace’s privacy policy: https://huggingface.co/privacy
- DuckDuckGo and Google News (Optional Web Search): If you enable the optional Web Search feature in Settings, the App sends your search queries to DuckDuckGo’s API and Google News RSS feeds to retrieve web results. These services may log standard server access data. This feature is disabled by default and requires your explicit opt-in.
- Apple Intelligence (Optional): On supported devices (iPhone 15 Pro and later, M1+ Mac/iPad), the App may use Apple’s FoundationModels framework and ImagePlayground API. Apple’s on-device AI processing policies apply. See: https://www.apple.com/legal/privacy/
2.3 Information We Do NOT Collect
We want to be explicit about what we do not collect:
- We do not use any analytics, tracking, or telemetry services (no Firebase, Amplitude, Mixpanel, or similar).
- We do not collect your name, email address, phone number, or other personally identifiable information.
- We do not track your usage patterns, session durations, or feature usage.
- We do not use advertising identifiers or serve ads.
- We do not create user profiles or behavioral models.
- We do not sell, rent, or trade any user data to third parties.
- We do not collect location data.
- We do not access your contacts or health data.
3. Device Permissions
The App may request the following device permissions, each of which requires your explicit consent:
| Permission | Purpose | Required? |
|---|---|---|
| Microphone | Speech-to-text voice input for AI conversations | Optional |
| Photo Library | Import images/videos for AI analysis; save generated images | Optional |
| Calendar | AI agent integration for daily briefings and scheduling | Optional |
| Reminders | AI agent integration for task management | Optional |
| Notifications | Alerts for completed AI tasks (especially on Apple Watch) | Optional |
| Speech Recognition | On-device speech processing for voice input | Optional |
All permissions are optional. The App functions without granting any of these permissions, though certain features will be unavailable.
4. How We Use Information
Since we do not collect user data on our servers, our “use” of information is limited to:
- On-Device Processing: Running AI models locally to generate responses, images, transcriptions, and other content based on your inputs.
- Subscription Management: Verifying your subscription status through Apple’s StoreKit framework to unlock premium features.
- Model Downloads: Facilitating the download of AI model files from public HuggingFace repositories to your device.
- Web Search Results: When enabled, fetching web search results to augment AI responses with current information.
5. Data Storage and Security
- Local Storage: All user-generated data (conversations, documents, images, agents) is stored on your device in the app’s sandboxed container.
- Encryption: Data at rest benefits from Apple’s hardware-level device encryption (Data Protection). In-app purchase transactions use Apple’s encrypted verification.
- No Cloud Sync: We do not sync your data to any cloud service. If you delete the App, all locally stored data is permanently deleted.
- Model Files: Downloaded AI models are stored in your device’s Documents directory and can be managed (deleted) within the App.
6. Data Retention
- On-Device Data: Retained on your device until you manually delete it within the App or uninstall the App. Free-tier users have a 30-day conversation history limit; Pro users have unlimited history retention.
- Subscription Records: Managed by Apple and subject to Apple’s data retention policies.
- Server-Side Data: We do not maintain servers that store user data, so there is no server-side retention.
7. Children’s Privacy
The App is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. Since the App does not collect personal information from any users, this risk is inherently mitigated. If you believe a child under 13 has somehow provided personal information through the App, please contact us and we will take steps to address the concern.
8. International Data Transfers
Because all data processing occurs on your device, there are no international data transfers of your personal data by us. When you use optional features (web search, model downloads), your device connects directly to third-party servers, and standard internet routing applies.
9. Your Rights and Choices
You have full control over your data:
- Access and Deletion: All your data is stored locally on your device. You can view, export, or delete conversations, documents, and generated content at any time within the App.
- Permission Control: You can grant or revoke any device permission at any time through your device’s Settings app.
- Web Search: You can enable or disable the Web Search feature at any time in the App’s Settings.
- Subscription: You can manage or cancel your subscription at any time through your Apple ID settings.
- Complete Data Removal: Uninstalling the App permanently deletes all locally stored data.
For users in the European Economic Area (EEA), United Kingdom, or other jurisdictions with applicable data protection laws, you may also have the right to lodge a complaint with your local data protection authority.
10. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). Because we do not collect, sell, or share personal information, these rights are inherently satisfied. We do not sell personal information. We do not share personal information for cross-context behavioral advertising.
11. Third-Party Links
The App may display web search results that link to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the “Last Updated” date at the top of this policy and, where appropriate, providing notice within the App. Your continued use of the App after changes are posted constitutes acceptance of the updated policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Relieve AI LLC
Email: info@relieveai.ltd
Website: https://relieveai.ltd/privacy
*This Privacy Policy is designed to comply with the Apple App Store Review Guidelines, the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy laws.*